Business Objects Customer Wins Baseline Magazine and
Nucleus Research 2004 Technology ROI Award
San Jose, Calif. - June 14, 2004 -- Nucleus Research and Baseline magazine have awarded Intermountain Health Care (IHC) a 2004 Technology ROI Award, in recognition of its use of technology to achieve positive financial and business results. IHC, the nation's top-rated health system in 2003, won the award in the innovation category for significant return on investment (ROI) resulting from a business intelligence (BI) system utilizing solutions from Business Objects, (Nasdaq: BOBJ; Euronext Paris ISIN code FR0004026250-BOB). By implementing Crystal Enterprise™ from Business Objects to track, understand, and manage organizational performance, IHC has reduced costs, saved time, improved treatment methods, streamlined regulatory compliance reporting, and increased standardization of care among hospitals.
According to Baseline, a Ziff Davis Media publication, and Nucleus Research, a leading research firm, only direct, quantifiable financial benefits were incorporated into the ROI calculations for the Technology ROI Award. Each winner submitted detailed project benefit and cost summaries, which were reviewed and verified by Nucleus Research.
"Nucleus found that IHC's data warehouse generated drastic and quantifiable efficiencies in the way information is analyzed and exploited," said Shruti Yadav, analyst with Nucleus Research. "IHC's deployment serves as a model for companies that seek to drive ROI through democratized access to business intelligence tools."
Using Crystal Enterprise from Business Objects to analyze and share data stored in the organization's data warehouse, IHC has achieved the following ROI:
- Estimated annual savings of $650,000 in quality assurance report development costs
- Reduced production time for quality assurance reports, saving 16,000 hours annually
- Improvements in governmental regulatory compliance reporting
- Greater standardization of care among hospitals in the system
- Reduced costs for health service delivery
"We appreciate this award because it validates our continuing effort to improve patient care while working to control health care costs," said Dale Sanders, director of informatics at Intermountain Health Care. "Business Objects has played a significant and growing role in this effort and has enabled us to understand our business in ways never before possible. As a result, our hospital costs are, on average, 27% lower than the national average, while our quality of care exceeds national averages in virtually every category. In our cancer program, for example, we have been able to study mastectomy rates across all our hospitals and minimized the need for this traumatic procedure, while at the same time improving the long-term survival of our breast cancer patients. Similar programs are underway in our cardiovascular, primary care, and women and newborns clinical service lines. "
"Maintaining high-quality health care services while attacking ever-increasing costs is a monumental challenge," said Chris Caren, vice president of corporate marketing for Business Objects. "We are pleased that Intermountain Health Care has been rewarded for its tireless dedication to overcoming this challenge, and that Business Objects has played an important role in the organization's success."
"The goal of the Technology ROI Awards is to establish the link between information technology solutions and business value," said Tom Steinert-Threlkeld, editor-in-chief, Baseline magazine. "The extraordinary and verifiable returns on investment obtained by this year's winning companies has clearly demonstrated this link and should encourage organizations to look at information technology investments as a means to improve profits."
About Intermountain Health Care
IHC is a nonprofit organization driven by a mission of excellence and the pursuit of ever-higher standards of quality. As a Salt Lake City-based nonprofit organization with no investors, our commitment is to provide clinical excellence, quality and innovation rather than stockholder profit. Selected as the top integrated health care system in the nation in 2003, IHC continues to evolve as a leader in efforts to provide medical services to those in need within our communities, including 2.4 million Utah and Idaho residents. The IHC system includes health insurance plans, and 22 hospitals, clinics and affiliated physicians. For more information, visit http://www.ihc.com/xp/ihc/.
About Business Objects
Business Objects is the world's leading business intelligence (BI) software company. With more than 35,000 customers worldwide, including over 80 percent of the Fortune 500, Business Objects helps organizations gain better insight into their business, improve decision making, and optimize enterprise performance. The company's business intelligence platform, BusinessObjects™ XI, offers the BI industry's most complete and trusted platform for performance management, planning, reporting, query and analysis, and data integration. BusinessObjects XI includes Crystal Reports®, the industry standard for enterprise reporting. Business Objects has built the industry's strongest and most diverse partner community, and also offers consulting and education services to help customers effectively deploy their business intelligence projects.
Business Objects has dual headquarters in San Jose, Calif., and Paris, France. The company's stock is traded on both the Nasdaq (BOBJ) and Euronext Paris (ISIN: FR0004026250 - BOB) stock exchanges. More information about Business Objects can be found at www.businessobjects.com.
###
Business Objects, the Business Objects logo, Crystal Reports, and Crystal Enterprise are trademarks or registered trademarks of Business Objects SA or its affiliated companies in the United States and other countries.
