ProfitLine Uses Business Objects to Help Fortune 1000
Companies Save on Telecommunications Costs
SAN JOSE, Calif. - May 26, 2004 - Every month ProfitLine helps Fortune 1000 companies save thousands of dollars in telecommunications expenses, and Business Objects plays a critical role in the process. ProfitLine, which provides an outsourced solution for telecom expense management, uses Business Objects (Nasdaq: BOBJ Euronext Paris ISIN code FR0004026250-BOB) products to analyze every phase of customers' billing process and distribute reports to clients via its Web application, MyTelcoManager. In order to ensure information accountability and deliver reports based on quality and up-to-date information, the company also uses BusinessObjects Data Integrator™.
ProfitLine started in 1992 and has grown dramatically as more companies have realized the benefits of outsourcing the processing and payment of their telecommunications invoices. Each month ProfitLine receives tens of thousands of invoices on customers' behalf, which are entered into a database. Using BusinessObjects Data Integrator and WebIntelligence™, ProfitLine easily knits together the information and delivers reports that help customers evaluate issues like long distance patterns, inventory control, processing and paying invoices, regional usage, line utilization, and recurring breaches of contract. Using MyTelcoManager, customers can access standard reports and evaluate problem areas, to identify opportunities for reducing their telecommunications costs.
"Business Objects is at the heart of our business - it makes critical information available to our customers so they can manage their telecommunications expenses more effectively," said Matt Ferguson, director of software engineering for ProfitLine. "With Data Integrator we can trust that the data we put into our reports is 100 percent accurate and completely up to date. We've cut the time to rollout a standard suite of reports to a client from twenty hours to less than one hour. Moreover, implementation of Business Objects is important to ProfitLine's sales team because many of our customers also use Business Objects products and they feel better knowing ProfitLine is using Business Objects to manage their data."
After an extensive search, ProfitLine selected Business Objects Data Integrator to build its data warehouse and fulfill the company's commitment to standardize on Business Objects. Information accountability is critical to ProfitLine's ability to generate reports that clients can trust, and with Data Integrator ProfitLine can deliver these reports with confidence. Because ProfitLine does not have to hire a team of in-house developers to create its data warehouse, Data Integrator is already offering the company considerable cost savings.
Business Objects also enables ProfitLine to monitor its internal operations and improve efficiency at all levels of the organization. For example, supervisors use Business Objects to monitor the accuracy of their data entry teams and account managers can run reports evaluating how effectively clients are using ProfitLine products.
"As organizations like ProfitLine expand in size, they realize that a centralized BI strategy is critical to their continued growth and innovation," said Dave Kellogg, senior vice president of worldwide marketing at Business Objects. "By standardizing on Business Objects, enterprises can monitor, understand, and improve each part of their business from internal operations to external client-facing services. Because we offer a complete end-to-end product set, it is an easy choice for many companies to build their BI system with Business Objects."
About Profitline
Line ProfitLine's outsourced solution streamlines telecom administrative functions for Fortune 1000 companies. By combining a best practices approach with intelligent technology, ProfitLine increases telecom savings and reduces administrative hassles. Founded in 1992, ProfitLine is ranked for the third consecutive year on the Inc 500 list as one of America's fastest-growing private companies. For more information about ProfitLine, please visit www.profitline.com or contact Kara Busselen at 858.202.1229 or kbusselen@ProfitLine.com.
About Business Objects
Business Objects is the world's leading business intelligence (BI) software company. With more than 35,000 customers worldwide, including over 80 percent of the Fortune 500, Business Objects helps organizations gain better insight into their business, improve decision making, and optimize enterprise performance. The company's business intelligence platform, BusinessObjects™ XI, offers the BI industry's most complete and trusted platform for performance management, planning, reporting, query and analysis, and data integration. BusinessObjects XI includes Crystal Reports®, the industry standard for enterprise reporting. Business Objects has built the industry's strongest and most diverse partner community, and also offers consulting and education services to help customers effectively deploy their business intelligence projects.
Business Objects has dual headquarters in San Jose, Calif., and Paris, France. The company's stock is traded on both the Nasdaq (BOBJ) and Euronext Paris (ISIN: FR0004026250 - BOB) stock exchanges. More information about Business Objects can be found at www.businessobjects.com.
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Business Objects, the Business Objects logo, and BusinessObjects are trademarks or registered trademarks of Business Objects SA or its affiliated companies in the United States and other countries. ProfitLine is a registered trademark of ProfitLine, Inc. MyTelcoManager is a trademark of ProfitLine. All other trademarks or registered trademarks belong to their respective owners
